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Helpdesk: 304-243-4357
ITS: 304-243-8181

Network & Server Operations and Telecommunicatuions

All residence hall rooms have an Internet Modem from Comcast. This modem provides 4 data ports for the room. The Comcast modems do NOT provide wireless access. Students are allowed to install a wireless router and connect it to the Comcast Modem.

WJUWiFi is the University's wireless network for the entire WJU Community. Wireless Internet (WiFi) areas include most academic and administrative areas. Residence Hall locations are typically limited to the 24-hour lounge and/or building lobby. WJUWiFi does have a secure password key that you must know to connect your devices. All students are emailed this key to their @cardinal.wju.edu address in August, before the semester starts.

Network & Server Operations:
All network connectivity for local resources as well as Internet resources all rely on equipment maintained and supported by Network & Server Operations. For the technical minded, local resources include servers responsible for email, antispam, antivirus, WJU web sites, Media/Webcasting, DNS, DHCP, network registration, as well as the entire network infrastructure of edge/core switches, routers, and firewalls. Questions or problems with any network or server use or connectivity should be sent through the Helpdesk or by calling 304-243-4357.

Internet resources provided to the campus community allow for 100mb of full-duplex connectivity. The full-duplex access of WJU's access means that we have 100mb of download bandwidth AND 100mb of upload bandwidth!

The campus phone system, the NEC Aspire, provides the campus with a highly functional, extremely reliable, and cost effective telecommunications platform. Questions or problems with phones, voicemail, and the telecommunication system can be sent through the Helpdesk or by calling 304-243-4357.

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